If you own a small business, then you’ll want to do everything to attract new and retain existing customers. A really powerful way of getting the most out of your customers and helping your business grow is email marketing.
You may be leaving money on the table simply because your customers are not thinking about you. By means of email marketing you will ensure that your company, your products and your offers are always in your customer’s mind.
In one of my previous articles I’ve already touched upon the email filtering and blocking issue and talked about the reasons why the email may be blocked or filtered by ISPs. That was mostly all about the message content and list building. There are also some technical issues that may be overlooked by email marketers but play a significant role in the email delivery process. By addressing those issues, you can increase your email deliverability rate and ensure your newsletter is delivered directly to the recipient’s Inbox.
With merge tags you can dynamically add content to your email message and customize it for each recipient. The simplest example of email customization is when you merge the recipient’s first name into the salutation to make them feel you address them personally. Some marketers used to merge the name into the Subject line to immediately notify the subscriber that the email is coming from someone they know. Using merge tags you can add the current date to the message, include a personal link for each recipient, attach a unique file to the message for each subscriber and even create en entire email newsletter. The possibilities are countless.
When you make your first steps in email marketing, you are probably very enthusiastic about sending a lot of emails to many people. But being in this euphoric mood, you can do things that can get you in trouble with ISPs. Even a minor negligence can “favour” your email being filtered as spam or junk mail. You don’t definitely want to end up in junk folders and blacklists, do you? So, before you start sending your email campaigns, check out this list of common mistakes that email marketing newbies often make:
It’s important that you find the best time to send your email newsletters. If you email at the wrong time, at best your emails don’t get the proper attention, at worse they are deleted without being opened by the recipient. This adversely affects your open and click rate.
What time is the best to send an email campaign depends on numerous variables such as email content, business type, target audience, etc.
Though there is no best sending time that would be optimal for all email marketers, we’d like to share with you some thoughts about the best and worst times to send your email newsletters.
In these tough times when email marketers try to make more sales with less expense the question of what to do with inactive subscribers is as vital as never before. Whatever method of collecting email addresses you use (opt-in form, customer database, affiliate programs, offline way, etc.), your list will contain a portion of recipients that can be classified as inactive – those who did not act upon your messages during a given period of time, for example, during six last months.
Why do subscribers become inactive? For a couple of reasons:
With an ever-crowded inbox, email readers are used to make quick decisions on how to deal with email. They have become more sophisticated in the ways they open, read and delete email messages. You know most of your recipients aren’t sitting at their big desktops reading patiently every email message in their never-ending inboxes. Many email readers look through email on mobile devices like cell phones, and other handhelds clearing out anything that doesn’t grab their attention immediately.
On my opinion teaching marketers how to create email campaigns in the right way – with a confirmed opt-in method, optimized email newsletter, proper sender authentication records, bounce email management system and reliable unsubscribe procedure – is more important than telling the marketers what not to do. When you clearly understand what and how to do, you can set your goals, define the stages of your marketing campaign and put it into practice. But of course, being aware of common email marketing mistakes is also a must.
Your sender reputation and email content are two major factors that determine the destination of your email. A bad sender reputation alone can cause your messages being filtered as spam. But the email content is another big challenge for email marketers.
In addition to some technical problems that may cause your emails being blocked or filtered, there are other issues that can negatively affect your deliverability. The issues we’re going to examine are related your email copy and are under your full control. That makes it more important that you carefully check your email newsletter before sending it to the whole list in order to get a higher delivery rate.
Here is what you need to pay a closer attention to when creating and sending your email newsletter: